Support

A real person answers every message. Pick whichever channel suits you — they all reach the same team.

Live chat

The chat bubble in the bottom-right corner of this page reaches the same team. It is staffed during Swiss business hours (Monday to Friday, 9:00–18:00 CET). Outside those hours leave a message and we reply by email.

Response times

We aim to reply within one business day. Reports of a site that is down or a failed payment are treated first.

Before you write, this might be faster

A site is not live yet — publishing is a deliberate action: open the site in Kleap and press Publish. The site is only served once the publish reports it is live.
Connecting a domain you own — point an A record to our proxy and add the domain in Kleap; the certificate is issued automatically on the first visit.
Billing, invoices, cancellation — everything is in your account settings, and we can do it for you if you prefer.

API, MCP server and AI agents

Kleap can be driven from ChatGPT, Claude, Cursor or your own code through our MCP server and REST API. Start at kleap.co/mcp. For anything the docs do not cover — authentication, scopes, rate limits, a tool behaving unexpectedly — email [email protected] with your app id and we will look at the logs on our side.

Reporting abuse or a security issue

Sites published with Kleap live on kleap.io or on a connected custom domain. To report abusive content or a security vulnerability, email [email protected] with the URL and a short description. Security reports are acknowledged within one business day.

Company

Kleap is operated by Kleap Technologies SA, Rue Marconi 19, 1920 Martigny, Valais, Switzerland. See our Privacy Policy and Terms of Service.

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