Build a Knowledge Base for Your HR Team
Give staff a searchable HR hub for policies and onboarding, with public and role-gated articles. Powered by Kleap. Free to start.
16,170+ sites created with Kleap in the last 30 days
A working app, not a template
What it is
An HR knowledge base is a self-serve portal where employees find policies, benefits details, leave rules, and how-to guides — cutting the volume of repetitive questions the HR team fields every week.
What your hr teams knowledge base tracks
Every field below is one you can add, rename, or remove by chatting with Kleap — a starting point tuned for hr teams.
Article / policy title
Names the exact policy employees ask about ('parental leave policy') so they self-serve instead of emailing HR.
Category (benefits / leave / payroll / conduct / onboarding)
Groups content by life event so an employee going on leave finds everything relevant in one place.
Audience (all staff / managers / region-specific)
Targets policies that differ by role or country so employees don't read rules that don't apply to them.
Effective date / policy version
HR policies carry legal weight; employees must see which version is currently in force.
Owner (HRBP)
Assigns an HR business partner accountable for the policy's accuracy and its next review.
Status (draft / approved / published)
Prevents an unapproved policy draft from being treated as official by staff.
Last-reviewed date
Compliance often requires periodic review; a stale policy can create legal and fairness risk.
Related forms / links
Points a policy to the request form or template employees need to actually take action.
Tags
Surfaces every article touching 'PTO' or 'expenses' so employees find answers by the words they use.
What good looks like for hr teams
One app, a view for everyone
HR business partner
Policy accuracy, effective dates, and versions staying current
Employee
Quick, trustworthy answers on leave, benefits, and payroll
People manager
Manager-only guidance and correct procedures for their team
Buy a tool, or own one built for you
Off-the-shelf software makes you fit its mold. With Kleap you describe the knowledge base you actually want and own it outright.
A typical knowledge base
- Monthly per-seat fees that grow with your team
- Your data lives on their servers, in their format
- Fixed features — you adapt to the tool, not the reverse
- Generic, not shaped around hr teams
Built with Kleap
- Free to start — no per-seat pricing
- You own the app and its database, data stays yours
- Change anything by chatting — fields, views, workflow
- Shaped around how hr teams actually works
Build it in 3 steps
Describe it
Tell Kleap what your hr teams needs, in plain words.
AI builds it
Get a real working app with records, forms, and a dashboard.
Publish
Refine it in chat, then publish. It is a live app you own.
Frequently asked questions
Does it connect to our HRIS (Workday, BambooHR) or send email/SMS reminders?+
No. Kleap builds a standalone policy portal on its own database; it doesn't sync with Workday or BambooHR, and it won't auto-send email or SMS notifications. Employees read policies by visiting the portal, and any reminders go out through your existing HR tools. It's a knowledge library, not an HRIS or messaging system.
Can we keep it internal so only employees can read policies?+
Yes. Put the portal behind a login with roles so only staff access it, and use the audience field to show manager-only or region-specific policies to the right people. Sensitive HR content stays private.
Is there a mobile app so staff can check policies from their phone?+
No native app. Kleap builds a responsive website that works in any phone browser, but there's nothing to install from an app store. Employees open the portal link on any device.
Can policies show version numbers and effective dates?+
Yes. Use the effective-date and version fields plus a review date so employees always see which policy is currently in force. Because content is authored in the app, you control exactly what's published.
More Knowledge Base use cases
Ready to build it?
Describe your hr teams knowledge base and watch it come to life. Free to start, no code.