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Build a B2B Order Management System

Handle purchase orders, approvals, and account contacts in one system for business buyers. Close deals faster. Try it with Kleap. Free to start.

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A working app, not a template

b2b-order-management.kleap.io
B2b Order Management
36 records
+ New
36
Total records
+33
This week
10
Active
Order number
Company account
Approval status
Order status
Desk Lamp
13
Pending
Review
Cotton Tee - M
22
Review
Done
LED Bulb 9W
31
Done
Low
Ceramic Mug
40
Low
Active

What it is

An order management system for B2B is a web app that captures company orders with multi-step approval, tracks each through fulfillment against contract terms, and stores buyer accounts, contacts, and line items in one database. It brings order to complex, multi-contact deals that outgrow email and shared spreadsheets.

What your b2b order management tracks

Every field below is one you can add, rename, or remove by chatting with Kleap — a starting point tuned for b2b.

Order number

A unique ID plus the client's PO reference so both organizations reconcile against the same order.

Company account

The buying organization with its contacts and billing details, so every order links to the right account and terms.

Approval status

Stages like Draft, Pending approval, Approved, and Rejected that mirror a B2B buyer's internal sign-off before fulfillment.

Order status

Post-approval stages such as Provisioning, Delivered, and Invoiced that track fulfillment of a contracted order.

Contract terms

The payment terms and pricing tied to the account, shown on each order so nothing contradicts the agreement.

Line items

Products or services, quantities, and agreed rates so the order total matches the quote the client signed.

Requested delivery date

The date the client needs it by, stored on the order to drive prioritization and SLA tracking.

Owner contact

The account manager responsible, recorded per order so there is always a clear internal point of contact.

Benchmarks

What good looks like for b2b

Order accuracy vs quote
99%+ of orders matching the signed quote
Approval cycle time
under 2 business days from draft to approved
On-time delivery
95%+ delivered by the requested date
Built for your whole team

One app, a view for everyone

Account manager

account terms, order history, approval stage, and delivery dates

Operations

approved orders to fulfill, priorities, and outstanding deliverables

Owner

pipeline value by account, approval bottlenecks, and revenue by client

Buy a tool, or own one built for you

Off-the-shelf software makes you fit its mold. With Kleap you describe the order management you actually want and own it outright.

A typical order management

  • Monthly per-seat fees that grow with your team
  • Your data lives on their servers, in their format
  • Fixed features — you adapt to the tool, not the reverse
  • Generic, not shaped around b2b

Built with Kleap

  • Free to start — no per-seat pricing
  • You own the app and its database, data stays yours
  • Change anything by chatting — fields, views, workflow
  • Shaped around how b2b actually works

Build it in 3 steps

Step 1

Describe it

Tell Kleap what your b2b needs, in plain words.

Step 2

AI builds it

Get a real working app with records, forms, and a dashboard.

Step 3

Publish

Refine it in chat, then publish. It is a live app you own.

Frequently asked questions

Can it enforce our internal approval steps before an order is fulfilled?+

Yes. Each order carries an approval status that must reach Approved before it moves into fulfillment stages, so nothing ships or provisions without sign-off. You define the steps as statuses in the app, giving a clear paper trail for every deal.

Does it integrate with our CRM or accounting system?+

No, it is a self-contained web database, not a connector. It holds accounts, orders, and line items in one place, and you keep the source of truth here rather than syncing with Salesforce or an ERP. It is deliberately simple and owned by you.

How does it handle multiple contacts at one client company?+

The company account stores several contacts, and each order records which contact placed and approved it. That way a large buyer with a purchaser, an approver, and a receiver stays organized under one account with clear roles per order.

Can it track orders against contract terms?+

Yes. The agreed pricing and payment terms live on the account and appear on every order for that client, so an order that drifts from the contract is easy to catch. It records and reports terms, it does not process the invoicing or payment itself.

More Order Management System use cases

Ready to build it?

Describe your b2b order management and watch it come to life. Free to start, no code.

Build a B2B Order Management System — Free | Kleap