Build a Complaint Management App for Utilities
Capture utility complaints by account and meter, escalate outages by severity, and track resolution. Built on Kleap. Free to start.
A working app, not a template
Utility providers field complaints about outages, billing, and safety that demand fast, regulated responses. Build an app capturing each complaint by account, meter, and service area, escalating outages and hazards by severity, and tracking resolution against response windows. Operations sees open cases by region at a glance.
What your utilities app handles
Capture complaints with account number, meter ID, and service address to map each issue to the affected supply area.
Set severity so outage or safety complaints (gas leak, live wire) escalate above billing disputes.
Categorize by service (electricity, water, gas, billing) and assign to the responding field or billing team.
Track status against regulatory response windows and record resolution notes on each complaint record.
Build it in 3 steps
Describe it
Tell Kleap what your utilities needs, in plain words.
AI builds it
Get a real working app with records, forms, and a dashboard.
Publish
Refine it in chat, then publish. It is a live app you own.
Frequently asked questions
Can I really build a complaint management app for utilities without code?+
Yes. Describe what you track and Kleap builds a working complaint management app for utilities — records, forms, roles, and a dashboard. You refine it by chatting, no code and no spreadsheets.
Is it free to build?+
Yes. You can describe your app, generate it, preview it live, and keep refining it in chat for free. A custom domain and advanced options are paid.
Do I own the app and its data?+
Yes. The app runs on your own Kleap Database and the data is yours. You control who can log in and what each role is allowed to see.
Can I change it after it is built?+
Yes. Keep chatting to add fields, change the workflow, restyle it, or add new views. The app updates live as you describe the changes.
More Complaint Management App use cases
Build a Complaint Management App for Utilities
Describe it and watch it come to life. Free to start.