Build an Internal Knowledge Base for Your Team
Build an internal knowledge base with searchable articles, categories, and role-based access. Try Kleap. Free to start.
12,232+ sites created with Kleap in the last 30 days
A working app, not a template
What it is
An internal documentation knowledge base is a private, searchable library where a company stores its processes, guidelines, and reference material for employees only — a single source of truth behind a login.
What your internal docs knowledge base tracks
Every field below is one you can add, rename, or remove by chatting with Kleap — a starting point tuned for internal docs.
Document title
Names the reference a colleague would search for so answers replace repeated questions in chat.
Department / team
Attributes each doc to the team that owns it so readers know whose process they're following.
Category (process / policy / reference / how-to)
Sorts by document purpose so a reader knows whether they're seeing a rule, a guide, or background.
Owner
Every doc needs an accountable person, or it silently drifts out of date and misleads staff.
Status (draft / published / archived)
Keeps superseded processes out of search so nobody follows a retired procedure.
Access level (team-only / all-staff)
Separates department-restricted docs from company-wide reference so sensitive info stays scoped.
Last-updated / review date
Trust in an internal wiki collapses the moment people find one confidently wrong, outdated page.
Related documents
Links a process to the policy and template it depends on so context isn't scattered across the wiki.
Tags
Lets employees find every doc touching a topic even when they don't know which team wrote it.
What good looks like for internal docs
One app, a view for everyone
Knowledge manager / ops
Structure, ownership, and freshness across the whole library
Employee
Fast search and answers they can actually trust
Team lead
Their department's docs staying accurate and current
Buy a tool, or own one built for you
Off-the-shelf software makes you fit its mold. With Kleap you describe the knowledge base you actually want and own it outright.
A typical knowledge base
- Monthly per-seat fees that grow with your team
- Your data lives on their servers, in their format
- Fixed features — you adapt to the tool, not the reverse
- Generic, not shaped around internal docs
Built with Kleap
- Free to start — no per-seat pricing
- You own the app and its database, data stays yours
- Change anything by chatting — fields, views, workflow
- Shaped around how internal docs actually works
Build it in 3 steps
Describe it
Tell Kleap what your internal docs needs, in plain words.
AI builds it
Get a real working app with records, forms, and a dashboard.
Publish
Refine it in chat, then publish. It is a live app you own.
Frequently asked questions
Can it import from Google Drive, Confluence, or SharePoint, or offer an AI chatbot?+
No to both. Kleap doesn't sync or import live from Google Drive, Confluence, or SharePoint, and it has no built-in AI chatbot that answers from your content. You author (or paste) docs into Kleap's own database, and staff self-serve through search behind a login. It's a searchable, login-gated wiki, not a connector or an AI answer engine.
Can we keep the whole thing private and internal-only?+
Yes. That's the core use: put everything behind a login with roles so only employees reach it. You control which docs are all-staff versus restricted to a specific team.
Is there a mobile app employees install?+
No native app. Kleap builds a responsive website that works in any phone browser, with nothing to download from an app store. Staff open the internal URL on any device after logging in.
Can we control who sees which documents?+
Yes. Use the access-level field together with logins and roles to scope docs to a team or open them to all staff. Because content is authored and permissioned in one app, you decide exactly who can read what.
More knowledge base setups people build
The same builder, tuned for another workflow — each starts from real fields for its niche.
Ready to build it?
Describe your internal docs knowledge base and watch it come to life. Free to start, no code.