AI App Builder · No code · Free

Build a Help Desk for Your Online Store

Turn order, shipping, and return questions into trackable tickets. Assign staff, set priorities, and reply faster. Free to start.

Built in minutes No code required Own your data

A working app, not a template

ecommerce-help-desk.kleap.io
Ecommerce Help Desk
36 records
+ New
36
Total records
+22
This week
5
Active
Name
Status
Owner
Updated
Harbor 100
Low
J. Okoro
Jul 3
Vertex 107
Active
S. Patel
Jul 8
Marigold 114
Pending
L. Dubois
Jul 13
Delta 121
Review
T. Novak
Jul 18

Shoppers expect fast answers about orders, shipping, and returns, and a cluttered inbox loses them. A help desk built around order numbers and refund statuses keeps every request tied to a real purchase. Your team resolves issues in minutes instead of digging through screenshots and scattered messages.

What your ecommerce app handles

Capture order number, SKU, and purchase date as required fields so agents never chase basic details.

Track returns with dedicated statuses like Requested, Approved, Shipped Back, and Refunded.

Flag priority by order value or VIP customer so high-value shoppers move to the front of the queue.

Give warehouse staff a fulfillment role that updates shipping notes without seeing payment information.

Build it in 3 steps

Step 1

Describe it

Tell Kleap what your ecommerce needs, in plain words.

Step 2

AI builds it

Get a real working app with records, forms, and a dashboard.

Step 3

Publish

Refine it in chat, then publish. It is a live app you own.

Frequently asked questions

Can I really build a help desk for your online store without code?+

Yes. Describe what you track and Kleap builds a working help desk software for ecommerce — records, forms, roles, and a dashboard. You refine it by chatting, no code and no spreadsheets.

Is it free to build?+

Yes. You can describe your app, generate it, preview it live, and keep refining it in chat for free. A custom domain and advanced options are paid.

Do I own the app and its data?+

Yes. The app runs on your own Kleap Database and the data is yours. You control who can log in and what each role is allowed to see.

Can I change it after it is built?+

Yes. Keep chatting to add fields, change the workflow, restyle it, or add new views. The app updates live as you describe the changes.

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Give your team one shared queue for customer questions. Track status, set priority, and never drop a ticket. Free to start.

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Build a Help Desk for Your Online Store

Describe it and watch it come to life. Free to start.

Build a Help Desk for Your Online Store | Kleap