Build a Work Order App for Facilities Teams
Manage facility maintenance requests, assign staff, and track status in one web dashboard. Built fast with Kleap. Free to start.
11,916+ sites created with Kleap in the last 30 days
A working app, not a template
What it is
A work-order app for facilities is a web-based system where a facilities or maintenance team logs building repair and upkeep requests as tracked jobs tied to a location, an asset, and the technician assigned to fix it. It replaces email requests and spreadsheets by giving the whole team one live view of what's requested, what's in progress against its due date, and what's closed.
What your facilities work order tracks
Every field below is one you can add, rename, or remove by chatting with Kleap — a starting point tuned for facilities.
Building / location
Facilities teams cover many buildings and floors, so pinning the exact location routes the tech to the right spot.
Asset ID
Tying the request to a specific rooftop unit, elevator, or pump builds a repair history for each piece of equipment.
Work type (reactive / preventive)
Separating breakdown fixes from planned preventive tasks lets you protect PM time instead of firefighting all day.
Trade (HVAC / electrical / plumbing / janitorial)
Routing by trade sends the request to the technician actually qualified to close it.
Requestor
Recording who reported the issue lets the team follow up and confirm the fix with the right person.
SLA / due date
Facilities work runs on service-level agreements, so a due date makes overdue jobs visible before they breach.
Priority / urgency
A failed HVAC unit in a server room outranks a squeaky door, and priority drives the daily queue.
Floor / room
Narrowing to the exact room saves the tech from wandering a large building looking for the problem.
Status (new / assigned / in-progress / complete)
The manager needs to see the open backlog versus closed jobs at a glance across every building.
What good looks like for facilities
One app, a view for everyone
Facilities manager
SLA compliance, the open backlog by building, and whether PM work is slipping behind reactive fires.
Maintenance technician
Their assigned jobs, the asset and room location, and the due date on each ticket.
Building occupant / requestor
That their request was logged, who's handling it, and whether it's been closed.
Buy a tool, or own one built for you
Off-the-shelf software makes you fit its mold. With Kleap you describe the work order you actually want and own it outright.
A typical work order
- Monthly per-seat fees that grow with your team
- Your data lives on their servers, in their format
- Fixed features — you adapt to the tool, not the reverse
- Generic, not shaped around facilities
Built with Kleap
- Free to start — no per-seat pricing
- You own the app and its database, data stays yours
- Change anything by chatting — fields, views, workflow
- Shaped around how facilities actually works
Build it in 3 steps
Describe it
Tell Kleap what your facilities needs, in plain words.
AI builds it
Get a real working app with records, forms, and a dashboard.
Publish
Refine it in chat, then publish. It is a live app you own.
Frequently asked questions
Does it integrate with our existing CMMS or building systems?+
No — Kleap doesn't sync or integrate with an external CMMS, BMS, or accounting tool. It's a self-contained web app that holds your work orders, assets, and locations on its own database, which is ideal for a team that wants one clean system without a heavy CMMS. If you already run a full enterprise CMMS, Kleap fits smaller or standalone use rather than replacing that integration layer.
Can technicians update jobs from their phones while walking the building?+
Yes, through a responsive website rather than an installed app. A tech pulls up the ticket in their phone browser, checks the floor and room, and marks it in-progress or complete on the spot, uploading a photo of the fix. There's no app-store install, and every update lands in the same shared record the manager sees.
How do I keep preventive maintenance from getting buried under breakdowns?+
You log preventive tasks as their own work orders with a work type and due date, so they sit in the queue alongside reactive jobs instead of living only in someone's head. The reactive/preventive field lets you see the balance and protect planned time. The tool tracks and organizes PM but won't auto-generate the recurring schedule for you.
Can occupants submit requests themselves?+
You can capture the requestor on each work order and build an intake into the site, so submissions land as trackable jobs rather than lost emails. Everything is scoped per user, so your team sees the full queue while keeping records organized by building and requestor. It centralizes intake even though it won't auto-email status updates back to occupants.
More work order setups people build
The same builder, tuned for another workflow — each starts from real fields for its niche.
Ready to build it?
Describe your facilities work order and watch it come to life. Free to start, no code.