AI App Builder · No code · Free

Build a Knowledge Base for Your Support Team

Give agents one searchable source of truth for macros and fixes, with internal-only and public articles. Built on Kleap. Free to start.

Built in minutes No code required Own your data

A working app, not a template

support-teams-knowledge-base.kleap.io
Support Teams Knowledge Base
36 records
+ New
36
Total records
+19
This week
10
Active
Name
Status
Owner
Updated
Orchard 100
Pending
T. Novak
Jul 3
Atlas 107
Review
A. Rivera
Jul 8
Nova 114
Done
M. Chen
Jul 13
Harbor 121
Low
J. Okoro
Jul 18

Support quality collapses when every agent answers the same question a different way. A shared knowledge base turns your team's best resolutions into reusable articles that keep answers consistent and fast. It also becomes the public help center that deflects repetitive tickets before they ever reach a human.

What your support teams app handles

Turn your most-used canned responses and macros into standalone articles agents can link in a reply instead of retyping the same answer.

Keep an internal-only category for escalation steps and known bugs, separate from the public-facing how-to articles customers see.

Tag articles by product area and issue type so agents can filter search results down to the exact resolution during a live chat.

Restrict editing to senior agents and team leads so answers stay accurate, while every agent keeps read access.

Build it in 3 steps

Step 1

Describe it

Tell Kleap what your support teams needs, in plain words.

Step 2

AI builds it

Get a real working app with records, forms, and a dashboard.

Step 3

Publish

Refine it in chat, then publish. It is a live app you own.

Frequently asked questions

Can I really build a knowledge base for your support team without code?+

Yes. Describe what you track and Kleap builds a working knowledge base for support teams — records, forms, roles, and a dashboard. You refine it by chatting, no code and no spreadsheets.

Is it free to build?+

Yes. You can describe your app, generate it, preview it live, and keep refining it in chat for free. A custom domain and advanced options are paid.

Do I own the app and its data?+

Yes. The app runs on your own Kleap Database and the data is yours. You control who can log in and what each role is allowed to see.

Can I change it after it is built?+

Yes. Keep chatting to add fields, change the workflow, restyle it, or add new views. The app updates live as you describe the changes.

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Build a Knowledge Base for Your Support Team

Describe it and watch it come to life. Free to start.

Build a Knowledge Base for Your Support Team | Kleap