Build a B2B Help Desk for Your Accounts
Group support tickets by company, enforce contract SLAs, and prioritize key accounts. See every request in one view. Free to start.
A working app, not a template
In B2B support, a single frustrated account can represent a large chunk of revenue, so every ticket carries weight. A help desk that groups requests by company and enforces contract SLAs makes sure key accounts never wait too long. Your team sees the full history of each client organization in one place.
What your b2b app handles
Group tickets under company accounts, not just individual contacts, so you see every request from a client org.
Enforce SLA response times per contract tier and flag tickets nearing their deadline with higher priority.
Add statuses like Triaged, Engineering, Awaiting Approval, and Resolved to match a longer B2B resolution cycle.
Give each client's users a role scoped to their own company's tickets while your team sees all accounts.
Build it in 3 steps
Describe it
Tell Kleap what your b2b needs, in plain words.
AI builds it
Get a real working app with records, forms, and a dashboard.
Publish
Refine it in chat, then publish. It is a live app you own.
Frequently asked questions
Can I really build a b2b help desk for your accounts without code?+
Yes. Describe what you track and Kleap builds a working help desk software for b2b — records, forms, roles, and a dashboard. You refine it by chatting, no code and no spreadsheets.
Is it free to build?+
Yes. You can describe your app, generate it, preview it live, and keep refining it in chat for free. A custom domain and advanced options are paid.
Do I own the app and its data?+
Yes. The app runs on your own Kleap Database and the data is yours. You control who can log in and what each role is allowed to see.
Can I change it after it is built?+
Yes. Keep chatting to add fields, change the workflow, restyle it, or add new views. The app updates live as you describe the changes.
More Help Desk Software use cases
Build a B2B Help Desk for Your Accounts
Describe it and watch it come to life. Free to start.