Build a Simple Help Desk for Your Small Business
Collect customer requests through one form and track each to done. Simple statuses your whole team understands. Free to start.
A working app, not a template
For a small business, a missed customer message can mean a lost sale or a bad review. A simple help desk collects every request through one form and tracks it to resolution, no matter who picks it up. Staff always know what's open and what still needs a reply.
What your small business app handles
Keep a single intake form with name, contact, and issue so nothing gets lost across inboxes.
Use plain-language statuses — Received, Working On It, Resolved — that non-technical staff understand.
Add a follow-up date field so promised callbacks don't slip through the cracks.
Give the owner full access and part-time staff a limited role that only handles open tickets.
Build it in 3 steps
Describe it
Tell Kleap what your small business needs, in plain words.
AI builds it
Get a real working app with records, forms, and a dashboard.
Publish
Refine it in chat, then publish. It is a live app you own.
Frequently asked questions
Can I really build a simple help desk for your small business without code?+
Yes. Describe what you track and Kleap builds a working help desk software for small business — records, forms, roles, and a dashboard. You refine it by chatting, no code and no spreadsheets.
Is it free to build?+
Yes. You can describe your app, generate it, preview it live, and keep refining it in chat for free. A custom domain and advanced options are paid.
Do I own the app and its data?+
Yes. The app runs on your own Kleap Database and the data is yours. You control who can log in and what each role is allowed to see.
Can I change it after it is built?+
Yes. Keep chatting to add fields, change the workflow, restyle it, or add new views. The app updates live as you describe the changes.
More Help Desk Software use cases
Build a Simple Help Desk for Your Small Business
Describe it and watch it come to life. Free to start.