What exactly is sovereign AI?
Sovereign AI is a system where your organisation retains full control over the data, infrastructure, and models. In practice: the servers are physically located in Europe, the operator is subject to European law (not the US Cloud Act), the model is open source and portable (you are not locked into a vendor), and your data is never used to train a third-party model.
Does the data stay in Switzerland?
Kleap uses Hetzner (a German operator, with data centres in Germany and Finland) for hosting models and data. Data therefore remains in the EU, subject to German law and the GDPR, with no American jurisdictional exception. Strictly 'Swiss' hosting is possible via partners such as Infomaniak Genève, depending on the specific requirements of your sector.
Is ChatGPT Enterprise not sufficient for compliance?
ChatGPT Enterprise offers enhanced contractual guarantees (no training on your data, SSO, etc.). However, the operator remains OpenAI, a US-law entity subject to the Cloud Act. For professions covered by Swiss professional secrecy (art. 321 CP), for financial institutions subject to FINMA, or for processing particularly sensitive data (health, judicial records), these contractual guarantees do not remove the need for a thorough legal risk analysis. Moreover, ChatGPT Enterprise does not allow the deep customisation (model, system prompt, business integrations) that a bespoke sovereign stack provides.
Are open-source models really as good as GPT-4 or Claude?
For common professional tasks (writing, summarisation, information extraction, classification, code generation), the 2025-2026 generation of open-weight models (Llama 4, Gemma 4, Qwen3, Mistral Large) reaches performance levels very close to proprietary models. On certain specialised tasks (complex mathematical reasoning, advanced code), a gap may remain. The preliminary audit identifies use cases where an open-source model is fully sufficient and those that might warrant a hybrid approach.
How long does it take to deploy a sovereign AI solution?
For a targeted use case (internal assistant, document processing, business chatbot), the typical timeline is 6 to 10 weeks: 1 to 2 weeks of audit and design, 4 to 8 weeks of development and deployment. The first testable iterations generally arrive within the first 3 to 4 weeks.
What is the cost of a sovereign AI solution vs a SaaS subscription?
Mainstream AI SaaS subscriptions carry a per-user monthly cost, without business customisation and with hosting outside your control. A bespoke project involves an upfront investment (scoping, development, deployment) amortised over 12 to 24 months, with infrastructure costs thereafter far lower than those of proprietary APIs. The crossover point depends on usage volume and number of users. We quantify this during the preliminary audit.
Can we migrate from an existing solution (OpenAI, Copilot) to a sovereign stack?
Yes. Migration does not require starting from scratch. Open-source model APIs are compatible with OpenAI formats (prompt, response, tools/function calling). Existing system prompts and integrations are generally portable with minor adjustments. Kleap supports this migration within a structured project.
What is 'shadow AI' and why is it a risk?
Shadow AI refers to the use of AI services by your employees outside any company governance framework: free ChatGPT on a personal account, Gemini via Gmail, etc. A significant share of Swiss SMEs that have adopted AI have not yet formalised a data protection policy. Your employees may already be running client or contractual data on American servers, without a valid data processing agreement. Deploying a sovereign internal tool solves this problem by offering an alternative as simple as ChatGPT, but within your governance perimeter.
Is Kleap a SaaS product or an agency?
Both. Kleap is an AI platform (accessible self-serve to create applications and websites) and also has an agency arm (Lionscreative) for bespoke enterprise projects. For sovereign AI projects in enterprise, the approach is agency-led: we design, deploy, and support. If your team wants full autonomy on the platform, Kleap Enterprise is available self-serve with sovereign hosting.
What is the difference between EU hosting and 'Swiss' hosting?
Switzerland is not an EU member but has adopted a data protection law (nLPD) aligned with the GDPR, recognised as adequate by the European Commission. Hetzner hosting in Germany provides GDPR guarantees and the absence of US Cloud Act exposure, which is the determining criterion for sovereignty. Strictly Swiss hosting (Infomaniak, for example) may be required by certain regulated Swiss sectors (some cantonal health institutions, public administrations). We assess this need on a case-by-case basis.