Where do we start when we have never done an AI project?
The best starting point is a specific business problem, not a technology. Begin by identifying a repetitive task that consumes high-value time, or a decision-making process that would benefit from being data-driven. Kleap's initial audit is designed to start from scratch and help you prioritise, with no technical prerequisites on your side.
What budget should we plan for an AI strategy as an SME?
Budgets vary with scope. An initial audit and roadmap represent a modest investment compared to a full development project. A first tool deployed in production for a Swiss SME can be built in 4 to 8 weeks. Contact us for an estimate based on your specific situation: the first scoping conversation is without commitment.
Will our data be processed outside Switzerland?
Kleap's infrastructure is hosted on Hetzner servers located in Germany, within the European Union. Data is not transferred to American clouds and is not reused to train third-party models. Compliance with the Swiss nLPD and the GDPR is built into the architecture.
Do we need a technical team or a data scientist already?
No. Kleap is designed for companies without an internal AI team. The platform allows tools to be built without a developer for common use cases. For more complex projects, the Lionscreative team handles the full development.
What is the difference between an 'AI strategy' and 'AI implementation'?
An AI strategy answers 'where and why?': which processes to target, what value to create, in what order. Implementation answers 'how?': which tools to build, with what architecture, and what governance. Kleap covers both: we do not deliver a strategic report without the ability to build what comes next.
How do we avoid AI projects that stall at the PowerPoint stage?
The main risk is commissioning an audit or strategy from a firm that lacks the capacity to build afterwards. At Kleap, the same team that scopes your strategy is the one that implements it. Milestones are defined with concrete deliverables at each stage, not just a final document.
How long does a first AI project take from end to end?
From the initial audit to the first tool deployed in production, allow 8 to 16 weeks for a well-defined scope. An audit alone takes 2 to 4 weeks. The roadmap takes an additional 1 to 2 weeks. Development and deployment take 4 to 12 weeks depending on complexity.
Is nLPD compliance really a barrier, or can we proceed anyway?
The nLPD is not a barrier if it is built in from the start: tool selection, data localisation, access rights, documentation of processing activities. Problems arise when you deploy first and try to comply afterwards. Kleap's approach treats regulatory constraints as a design parameter, not an end-of-project audit.
Can Kleap build internal tools (back-office, client portals, dashboards)?
Yes. Internal tools represent the majority of enterprise projects: client portals, operational dashboards, AI agents for specific business processes, back-office tools. These are applications deployed on your infrastructure or on Kleap's infrastructure, not public-facing consumer websites.
Does Kleap work with companies outside French-speaking Switzerland?
Yes. Kleap works with businesses across Switzerland (French-speaking, German-speaking, and Ticino) as well as European companies looking for a partner with sovereign EU infrastructure. The platform is available in 16 languages. For projects with a strong local or in-person dimension, a referral to the appropriate regional partner is possible.