What an AI agency concretely does for a Zurich business
An AI agency does not sell technology for its own sake: it identifies the processes where AI creates measurable gains, designs the appropriate solution, integrates it into the existing environment, and trains the teams. For a Zurich company, this typically translates into four types of engagements.
- AI audit and strategy: process mapping, quick win identification, roadmap prioritization by business impact
- Custom development: internal software, customer portals, dashboards, connectors with ERP/CRM (SAP, Salesforce, Bexio)
- AI agents and automation: autonomous document processing, intelligent triage, report generation, multilingual workflows (DE/FR/EN)
- Training and support: team workshops, data governance awareness, FADP compliance